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HOW IT WORKS
How it works
From your task list to an AI assistant your team can brief.
We set the assistant up around a real job in your business, test it with you, then keep it running. You give it tasks through the Hoost2u control panel, or a WhatsApp or Telegram group set up for your team.
SETUP
Five steps from first chat to go-live
1
Tell us about the work
Show us the repeat tasks, the software you use and the questions customers ask.
2
Agree the scope
We check your systems and confirm the tasks, approvals, support and any subscriptions needed.
3
Set up and train
We configure the assistant and load your approved business information.
4
Test with you
We run sample tasks together. Nothing goes to customers until you approve it.
5
Go live
The assistant starts on the agreed work, and we handle support and small adjustments.
DAY TO DAY
How your team gives it work
Once it is live, briefing the assistant is a lot like briefing a colleague.
Hoost2u control panel
Write the task, attach what it needs and follow progress in one place.
WhatsApp or Telegram group
Message the assistant in a group set up for your team, the same way you would message a staff member.
You assign the task
In the control panel or your WhatsApp or Telegram group.
It does the work
Inside the applications you approved, following your procedures.
It stops at checkpoints
Anything you marked as sensitive waits for a person.
It reports back
It tells your team what was done, or what needs a decision.
BEFORE YOU START
What helps us get started
None of this has to be perfect. Whatever you already have is a good start.
- A job description, or a list of the tasks you want help with
- Examples of good work: templates, past replies, standard documents
- Your FAQs, product or service information and preferred tone
- The websites and applications the work happens in
- What the assistant should never do, and what must always go to a person
- Someone in your team who can approve information and review early output
FAQ
Questions about getting started
Do we need technical staff?
No development team is needed. You do need someone who understands the work and can review early output and approve sensitive actions. Hoost2u handles the configuration, training and technical management.
How do we give the assistant its tasks?
Through the Hoost2u control panel, or a WhatsApp or Telegram group set up for your team. You brief the assistant there, much as you would brief a colleague.
What if our work changes after go-live?
Ongoing management covers information updates and reasonable adjustments under your package. Larger changes in scope, such as new applications or a new role, are discussed and quoted with you first.
Which actions will need our approval?
You decide during setup. As standard, payments, submissions, deletions, changes to important records and external communications you mark as sensitive wait for an authorised person.
GET STARTED
Ready to see what it would cost?
Compare the two packages, or tell us about the work and we’ll recommend one.