AI Virtual Staff Trained for Real Business Roles

Give AI a Job. Not Just a Question.

Hoost2u AI Virtual Staff are trained AI assistants that can navigate websites, read on-screen information and operate supported business applications, all within the permissions you approve. Start with an AI Administrative Assistant, AI Web & Social Media Assistant, AI Sales & Marketing Assistant or AI Customer Service Assistant. Or let us build one around your own job description.

Packages from RM1,000 setup + RM499/month.

WHAT IT IS

An AI Assistant With a Job Description

AI Virtual Staff is not a chatbot waiting for questions. It is an AI assistant organised around a defined business role, trained with your company information and set up to work through approved computer applications.

Most businesses already have access to AI. The difference is what it is asked to do. A general chatbot explains how a task could be done. A Hoost2u AI Virtual Staff member is configured to help carry out the steps: open an authorised website, locate information, enter details into a supported application, prepare a document or update an approved record.

Each assistant is set up around a familiar role, such as administration, marketing, sales or customer service. It uses your templates, your tone, your procedures and your approval rules. We configure, test and manage it for you, so your team gains extra capacity without having to become AI specialists.

OUR AI VIRTUAL STAFF

Start With the Role That Takes Up the Most Time

Different jobs require different skills. Choose the AI assistant that matches the work you want to simplify first. You can add more roles later.

AI Administrative Assistant

Your everyday administrative helping hand.

Helps prepare emails, review documents, organise information, navigate supported office applications and handle selected repetitive administrative processes.

AI Web & Social Media Assistant

Support for your everyday marketing requirements.

Helps prepare content, review websites, analyse supported pictures and videos, generate creative ideas and interact with authorised marketing applications.

AI Sales & Marketing Assistant

Organised sales support for your business.

Helps capture enquiries, retrieve approved product information, prepare follow-ups and navigate supported CRM applications.

AI Customer Service Assistant

Practical assistance for common customer enquiries.

Helps retrieve approved information, organise customer requests, navigate supported service applications and refer complex matters to human staff.

ROLE 01 · ADMINISTRATION

AI Administrative Assistant

Your everyday administrative helping hand.

Administration quietly absorbs hours that should go to customers, projects and leadership. Your AI Administrative Assistant is trained around how your office actually works: your templates, naming habits, approval rules and tone. With computer-use capabilities, it can also move through approved office and web applications to help complete routine steps, not just describe them.

What it can help with

Draft emails, memos, meeting notes and standard replies in your house style
Review documents and prepare summaries, checklists and simple trackers
Open approved applications to locate, enter or update routine information
Prepare first-pass documents from your templates for review
Organise files and records according to your naming conventions
Compile internal briefings from authorised sources

Where your team stays in control

The assistant works only in the applications and folders you authorise. Anything sent externally, submitted, signed off or deleted waits for approval from your team.

ROLE 03 · SALES SUPPORT

AI Sales & Marketing Assistant

Organised sales support for your business.

Sales teams lose valuable time on preparation that matters but repeats: logging enquiries, researching accounts, drafting follow-ups and keeping pipeline notes tidy. Your AI Sales & Marketing Assistant is trained on your products, services, qualifying questions and proposal style. It can work inside supported CRM applications to help keep that layer of work organised. Your salespeople stay focused on relationships, judgement and closing business.

What it can help with

Capture incoming enquiries and organise them in your approved records
Retrieve approved product and service information for replies and quotations
Research companies from authorised sources and prepare pre-meeting briefs
Draft follow-up emails, meeting summaries and proposal narratives
Update pipeline notes and next steps in supported CRM applications
Prepare answers to common product and service questions

Where your team stays in control

Pricing, discounts, commitments and final proposals remain with your sales team. Quotations and contracts go out only after human approval.

ROLE 04 · CUSTOMER SERVICE

AI Customer Service Assistant

Practical assistance for common customer enquiries.

Customers expect clear, timely replies, including outside office hours. Your AI Customer Service Assistant is trained on your approved FAQs, policies, tone and escalation rules. It helps with routine enquiries, looks up approved information in supported service applications and keeps requests organised. Your team handles the exceptions, sensitive cases and the relationships that matter most.

What it can help with

Prepare replies to common questions from your approved FAQs and policies
Look up approved information in supported service applications
Organise and log customer requests for follow-up
Summarise long customer conversations for faster handovers
Support multi-language drafts for your team to review
Refer complaints, refunds and complex matters to the right person

Where your team stays in control

You decide which types of reply may be sent directly and which need review first. Refunds, compensation, account changes and sensitive complaints are always referred to your team.

TWO WAYS TO START

A Ready-Trained Role or One Built Around Your Job Description

Start with one of our four established roles, personalised for your company. Choose AI Back Office for everyday online work, or an AI Digital Human to represent your brand.

Ready-Trained AI Staff

Choose one of our established roles with standard workflows. We personalise it with your company information, selected responsibilities and approved working requirements. Ideal for businesses that want a simpler starting point.

AI Staff Tailored to Your Workflow

Have a specific job description or workflow? We develop an assistant around your operating procedures, company information, approved applications and required computer-use activities, with approval checkpoints where you need them.

Examples of roles we can build

AI Accounts Support Assistant

Drafts payment reminders, organises invoice notes and prepares routine accounts documentation. Your finance team keeps full control of figures, payments, approvals and statutory work.

AI Presentation Assistant

Turns briefs, meeting notes and reports into slide outlines, headlines and speaker notes aligned to your company messaging. Your people own the story and the final deck.

Your Own Role

Send us the job description. We will assess which responsibilities suit an AI assistant, which applications it needs and where human approval must stay in place.

WORKING WITHIN YOUR RULES

Capable on a Computer. Careful With Your Business.

Computer-use is powerful, so every Hoost2u AI Virtual Staff member works within boundaries you agree with us before go-live.

Approved Applications Only

The assistant works only in the websites and applications you authorise for its role.

Permission-Based Access

Access is set per role and can be adjusted or withdrawn whenever your business needs change.

Human Approval for Sensitive Actions

Payments, submissions, deletions, important record changes and other actions you mark as sensitive wait for a person to approve.

Clear Escalation

Complex, unusual or sensitive matters are referred to the right person in your team.

Tested Before Go-Live

We demonstrate representative tasks and refine the configuration within the agreed scope before launch.

Managed After Launch

Hoost2u provides monitoring, maintenance and eligible improvements according to your package.

Some applications restrict automated use or need additional integration arrangements. We assess each application and workflow during implementation.

PLANS

Choose How You Want to Start

Straightforward monthly plans, from a ready-trained assistant to AI Staff built around your own job description.

Proposed inclusions are shown for guidance. Final scope, usage allowance and deliverables are confirmed in your written proposal. Computer-use features, application integrations and multimedia processing depend on the selected implementation and agreed usage allowance.

FAQ

Questions About Our AI Virtual Staff

Straight answers to what businesses usually ask before choosing a role.

Which AI Virtual Staff role should we start with?

Start with the work that takes up the most time and follows a clear, repeatable pattern. For many businesses that is administration or customer enquiries. For others it is content or sales follow-up. Tell us what your team does each week and we will recommend the role, or combination of roles, that makes the most practical difference.

How does AI Virtual Staff work alongside our team?

It takes on appropriate, repetitive computer work so your people have more time for decisions, customers and relationships. Your team sets the rules, approves sensitive actions and handles exceptions. Think of it as extra capacity for your existing team.

What can the assistant do on a computer?

Depending on its configuration, it can navigate authorised websites, click interface elements, enter information, read accessible on-screen content and follow agreed multi-step procedures in supported applications. It works only within the permissions you approve. Some applications restrict automated use or need additional integration, which we assess during implementation.

Which actions need human approval?

You decide during setup. As a standard practice, payments, submissions, deletions, external communications you mark as sensitive, and changes to important records wait for approval from an authorised person. Complex or sensitive matters are referred to your team.

Can you build a role that is not listed?

Yes. As part of your AI Back Office or AI Digital Human package, we develop an assistant around your actual job description, for example an AI Accounts Support Assistant or an AI Presentation Assistant. We assess which responsibilities suit AI, which applications are needed and where human checkpoints must remain.

How much does AI Virtual Staff cost?

There are two packages. AI Back Office is RM1,000 one-time setup + RM499/month. AI Digital Human is RM3,000 one-time setup + RM1,000/month. AI subscriptions and third-party charges are separate.

OUR PACKAGES

Two Ways to Put AI to Work

PACKAGE 1

AI Back Office

RM1,000 one-time setup + RM499/month

PACKAGE 2

AI Digital Human

RM3,000 setup + RM1,000/month

AI subscriptions and third-party charges are separate.

GET STARTED

Tell Us the Job. We'll Train the AI Around It.

Your Business. Your AI Workforce. Trained to Get Things Done.

Choose a ready-trained AI Administrative Assistant, AI Web & Social Media Assistant, AI Sales & Marketing Assistant or AI Customer Service Assistant. Or send us your own job description. We handle the configuration, training, workflow development and ongoing management, with your approvals built in. Packages from RM1,000 setup + RM499/month.